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Federal Law Enforcement Training Center (FLETC)

Federal Law Enforcement Training Center (FLETC)


IDEAS led a StoryJam™ for the Federal Law Enforcement Training Center (FLETC) to create the groundwork for a definitive story that captures the essence of a new vision for learning transformation. The need to change the way that FLETC trains federal law enforcement officers was precipitated by substantive changes in the world of crime as well as in the diverse audiences that FLETC serves.

The students arriving at FLETC’s gates learn differently than students of previous generations, having grown up with computer games and a host of other technological advances. They are what have been euphemistically called “Digital Natives.” Compared to previous generations, they have grown to expect much more interactivity in their classroom experiences.

In the midst of the above changes, the world has also been evolving in some significant ways. Criminals are using much more sophisticated technological tools, making pursuit and capture much more challenging. In response, law enforcement agencies are adopting new technologies in order to stay a step ahead. And to make matters worse, we now live with the threat of terror attacks on both our infrastructure and civilian population, requiring even local police officers to be adequately trained to anticipate and respond to a whole host of heretofore unthinkable scenarios.

To remain responsive to these changing realities, FLETC needed to quickly evolve its culture, technological infrastructure, classroom delivery mechanisms, and competencies of its instructors, support personnel, and leaders. All of the pieces and parts of a compelling vision were there, but just not coalesced into a cogent, unified story.

The StoryJam™ helped the organization see that the future is already here, but just spotty. FLETC was already experimenting with Web-X and had made substantial inroads in using simulation in more areas of the curriculum and the organization’s structure and processes.

To assist them to better see that future, IDEAS created a 10-minute video that told the above story, and it is now being used to better communicate these realities to the Congress and Office of Management and Budget, as well as internally to catalyze changes in thinking and practice among its instructors.