About Us
We’re a nimble creative design firm with a proven 20-year (and growing) history of international success.
How did we get here? We leverage our Disney heritage and a diverse pool of best-of-breed talent across many industries and domains.
Our team delivers truly inspired brand and experience design solutions for destination, enterprise, organizational and communication challenges.
We use story as the foundation to create memorable experiences and to activate brands. And those stories engage audiences with adventure, mystery, a dash of learning — and lots of wonder.
Driving performance through collaborative creativity and value-added innovation is our stock-in-trade.
We’re tech agnostic and skew toward pinpointing the delivery platform that best meets your customer, guest, visitor or stakeholder. And it meets them exactly where they are with exactly what you need to succeed and thrive.
We’ve solved all kinds of communication challenges, organizational issues, destination obstacles and audience-engagement opportunities. If you need to redefine the boundaries of what’s possible for your brand, we’re your passionate guides.
We love what we do, how we do it and the good folks we get to do it with every day!
Meet the Team
Best of Breed Partners
In addition to working closely with our fellow Summit firms to provide seamless integration of services across a wide variety of client needs, IDEAS also partners with a best of breed cadre of industry professionals providing relevant expertise and finely-honed skill sets to round out the team for any given project. We have worked with these talented experts for many years, establishing a formidable rhythm of collaboration for the benefit of our clients.
Integrated Insight is an Orlando, FL-based analytics consulting firm providing invaluable expertise throughout the project development, strategic planning, and implementation process. They know first-hand what it takes to launch successful development and the business dynamics behind world-class attractions and destinations. Key areas of expertise include design, execution and interpretation of market research and consumer insights, demand forecasting, pricing and revenue optimization, operational efficiency and capacity planning, and project feasibility through financial (pro forma) and statistical modeling. With over 20 years of demand and revenue forecasting responsibility for Walt Disney Parks and Resorts and studying the feasibility of Disney Imagineering projects, the executives of Integrated Insight have a deep expertise in bringing creative projects to reality. They are a proven partner to developers, designers, architects, and operators with a strong repeat client base. For more information, visit Integrated Insight at www.integratedinsight.com.
Providing creative project conceptualization, master planning, and architectural design, Exline Design & Architecture (EDA) is a Southern California based environmental design consultancy that has been practicing since 1985. The boutique firm provides a broad scope of design services specializing in the entertainment, museum experience, mixed–use, retail, and destination leisure industries. The firm has been involved with projects in the U.S., Caribbean, Europe, Australia, Africa, the Middle East, China, and Japan. EDA’s consulting assignments emphasize innovation and creativity yet are enhanced by the firm’s thorough understanding of broader client issues. For more, visit Exline Design & Architecture at www.exlinedesign.com.
Stauffer Destination & Port Consultants, LLC brings the industry-leading expertise of Larry Stauffer, former destination experience architect for Disney Cruise Line, and his lifetime of executive leadership, operational, service, and experience design insights for unique ports of call. Since the inception of Disney Cruise Line, Larry has designed, investigated, developed, and negotiated some the most extraordinary in-Port and Excursion experiences to be found anywhere in the world. Larry is a passionate designer and ambassador for your unique audiences, your port destination, your brand, your experiences, and your bottom-line revenue. At every engagement, he leverages a lifetime of logistical and operational expertise, in addition to being an acknowledged icon in creative destination development. Contact Larry at larry.stauffer1@gmail.com.
Robert Kelley Consulting provides operations development services for retail operations, merchandise, and attractions. Robert’s Disney career spanned over 33 years with 16 years spent in executive level roles in merchandise and park operations in Disney’s Epcot, Disney’s Animal Kingdom, Disney’s Hollywood Studios, Downtown Disney, and numerous resorts. Robert developed and implemented a diverse portfolio of highly themed, immersive, and successful initiatives elevating the guest experience to new levels that increased both profit and repeat visitation. He is an inspirational, strategic, and integrity-driven executive with a track record of creating healthier top and bottom lines by overseeing efficient, optimum operations. For more, visit Robert Kelley Consulting at www.robertkelleyconsulting.com.
Rick Allen Consulting Group offers operations development services with an emphasis on lodging and guest services. Rick has an extensive background in destination entertainment and hospitality serving in multiple operations, HR, and executive roles over a 43-year career with Walt Disney World including 24 years as General Manager at several Disney resort hotels and EPCOT. Rick also served as the Director of the Resort line of business, establishing project development and operating standards for multiple Disney properties. Additionally, Rick served on the opening task force for Disneyland Paris. Upon his retirement from Disney, Rick has consulted with Great Wolf Lodge, Give Kids The World, Special Olympics, and multiple destination projects. Contact Rick at RickAllen1@mac.com.
Keith Davenport is a highly respected Executive Producer merging all areas of Entertainment and Events, creating outstanding spectacles and experiences delivering powerful, smooth, and enjoyable productions celebrating the talents of all involved. Much of Keith’s career has been focused on his work for the Walt Disney Company as part of Disney Event Productions, Disney Creative Entertainment, Disney Entertainment Productions and Disney Cruise Lines. His passion is producing public events, entertainment spectaculars, and corporate meetings around the globe. Opening and Closing 2014 Winter Olympic Ceremonies, Super Bowl Half Time Shows, Parades, Para/Pan American Games Opening and Closing Ceremonies, and Special Olympic World Games Ceremonies. Producing international artists such as Ricky Martin and Beyoncé to milestone international celebrations such as Rio’s New Years Eve Celebration and Puebla, Mexico’s 150th Cinco de Mayo Celebration, demonstrates Keith’s depth of expertise. Contact Keith at keithmdavenport@me.com.
Zoo Solutions is a full-service zoo and aquarium consultancy that designs, implements, and operates zoological facilities that inspire, entertain, and educate. The company has decades of experience in designing and operating some of the world’s greatest zoological parks and aquariums. Specializing in creating experiences that have purpose, Zoo Solutions creates habitats that engage the animals housed within and guide guests through a storyline that generates memorable encounters with lasting impact. For more information, visit Zoo Solutions at www.zoo-solutions.com.
Our Purpose
We envision a rich, diverse and flourishing worldwide community connected through stories.
We work collaboratively and fervently to offer innovative, relevant and valuable brand and experience design solutions. And we earnestly work to earn our reputation as a trusted, valued partner to our clients and our community.
Our values inform every decision we make.
That means far more than walking the walk and talking the talk. We pair our values with integrity — the unswerving practice of honesty, kindness, courage and responsibility.
Respect is our commitment to demonstrating that we value every person, without exception. That’s not just in how we work — it’s in our speech, actions, decisions and products.
We value openness. That is, we practice not forming rigid opinions that we’re unwilling to change in favor of newer and better ideas.
Compassion is at the root of our work. It’s our commitment to understanding others’ difficulties and using our skills to solve their problems.
For us, quality means diligently researching, designing, developing and testing each solution we offer. We intend to get you the best results and create the greatest value.
We’re aware of the true conditions in our world community. It’s why we’re committed to being a good corporate world citizen, collaborating with our clients and with one another for mutual and global benefit.
Our causes are how we connect with and give back to our local community. We’re proud to dedicate more than 2,000 hours of service yearly to charitable organizations.