Category: Webinars

Our panelists officially unveil the IDEAS Experience Playbook during this hands-on webinar, “Guest Experience Audits”! The playbook is a comprehensive, data-driven tool designed to elevate your destination’s performance. Some of the brightest minds in the business — Rick Allen, Bob Allen and Mark Edson — dive deep into the...

“Beyond the Touch Tank: Impactful Animal Exhibits Through Narrative Technology” brought together zoo and aquarium industry experts. The group included President of Zoo Solutions Jay Tacey, Vice President of Experience Design at the Florida Aquarium Pete Colangelo and Executive Vice President at IDEAS Mike Yager. They shared insights about...

"Achieving Destination Performance" united broad expertise from across the industry, including IDEAS’ Chief Storytelling Officer Bob Allen, former Senior Executive at Disney Parks and Resorts Rick Allen, and President and CEO of Jungle Island Resort Jeremy Hauwelaert. Each participant shared their experiences applying the Destination Performance dimensions to drive...