Blog
The final installment on our Healthcare Practice. Once our 4-step approach is followed (talked about in our previous entries), we believe an organization's staff can now learn concrete steps to improve patient satisfaction based on our groundbreaking qualitative research and experience design expertise. We help teach an organization what we...
In a previous post I talked about our 4-step process for improving the patient experience in hospitals and health care organizations. Through the patient’s eyes, we have developed a proven custom program to enhance and transform their experience and satisfaction ratings, throughout an entire hospital system. Here's the 4-step model...
One of the lesser known but very important parts of our business is our work in the healthcare industry. So how do you diagnose, prescribe, and rehabilitate when the one needing treatment is the hospital itself? By seeing through the patient’s eyes, we have developed a proven custom program to...
Everyone starts out a new year with wide eyed optimism. You can go to sleep on December 31 burnt out, disgruntled and generally down in the dumps but then wake up on January 1 a new person full of enthusiasm, optimism and feeling like a million bucks. And our company...
A year and two days ago I wrote our first blog. A year later and 144 blog posts later, it's now 2010. So just like everyone else, I thought I'd do a year in review post. Obviously the thing that dominated our 2009 was our move. I looked back at...
IDEAS is a member of the development team that won the award for Best Game in the Business category at the 2009 Interservice/Industry Training Simulation and Education Conference (I/ITSEC) Serious Games Showcase & Challenge (SGS&C). The winning entry is VESSEL Damage Control Trainer (VDCT), an immersive, computer-based game environment that...
A large part of our business is providing services to clients and them paying us for those services. Inevitably the conversation of pricing comes up. In the current global economic times, finances are much more of an issue than they were a couple years ago. Because of this, we need...
Get your head out of the gutter, not those kind of benefits. When we first started talking about moving to Downtown Orlando more than a year ago, one of the things we said would be great was that we were going to meet so many new people. We've now been...
Teaching is too important to do alone.™ That’s why the IDEAS Learning team is preparing for the national launch of TeacherStudio™, our new worldwide professional learning community allowing teachers to see, hear, and collaborate with exemplary educators in action. Through a unique combination of networking technology, rich-media, and proprietary tools,...
IDEAS is wonderfully eclectic. We are often working on a new kids website, a highly technical immersion center for a government or corporate client and an organizational transformation program for a fortune 500 company all on the same day. That diversity is what leads to the extraordinary opportunities we get...
Last week we sat through a PowerPoint presentation and as we watched and listened all we kept thinking was that we wish they had hired us to help them. Right there, within 5 minutes of sitting through their presentation, we could make the decision that this was not a company...
Two weeks ago a team from IDEAS went to Colorado to present at a seminar and got caught in the early season snowstorm. We wanted to close the loop on the trip so here's part two of their travels. We have been playing with our StoryJam product this year to...
