Healthcare
It’s a given that patients want quality, safe healthcare that is affordable and accessible. IDEAS has interviewed well over a thousand patients, caregivers, and clinicians and from these stories and observations we have gleaned a robust picture of what else patients truly want from their providers. It’s our belief that those healthcare organizations that take heed of these findings will have a decided advantage in the coming years. We have delineated nine steps along that path. Interestingly, only one pertains to clinical intervention. The success of a healthcare organization in the other eight depends in large part on the training of their staff and how consistently they create a positive, authentic relationship with patients, the degree to which the organization’s systems are designed with the patient’s positive experience as their primary goal, and, in a broad sense, aesthetics. Here’s a sampling of Healthcare Transformation projects we have been involved in.
Cardinal Health
Product Overview WebsiteInstructional Design, Writing, Editing, Audio Sweetening, Web Design & Programming
CDC Employee Lifestyle Center
Centers for Disease ControlEmployee Lifestyle Center project review, analysis and ongoing creative development with pre-visualization video.
Florida Hospital
Improving the Experience For Patients, Doctors & NursesRevolutionary new model of the patient experience as seen through the eyes of the patient.
Give an Hour
Nonprofit Organization Give an Hour™Telly Award winning marketing tools for the National Awakening Campaign.
Healthcare Team Training
Healthcare organization focusing on patient safetyWebsite design and production.
Naval Hospital Jacksonville
Taking Command of the Patient Experience and Clinical SafetyCreation of Patient Service and Experience Standards.
Novant Health
Remarkable Patient ExperienceIdentify the elements and attributes of this Remarkable Patient Experience, create a foundation story, define and develop guidelines, and create training resources.
Perinatal eLearning Course
Ascension HealthComprehensive program to train and support facilitators who run simulations as part of Perinatal Safety initiative.
TotalCare® eLearning
Hill Rom, Inc.Award Winning eLearning courses to educate caregivers on the importance preventing complications related to immobility.
Walter Reed Army Medical Center
Reset of the Comprehensive Patient PathwayCreate, recommend and provide guidance, standards, process, and tools to effectively implement change within the organizational culture and to establish a warrior-family centered culture of care and service.







