Healthcare


It’s a given that patients want quality, safe healthcare that is affordable and accessible. IDEAS has interviewed well over a thousand patients, caregivers, and clinicians and from these stories and observations we have gleaned a robust picture of what else patients truly want from their providers. It’s our belief that those healthcare organizations that take heed of these findings will have a decided advantage in the coming years. We have delineated nine steps along that path. Interestingly, only one pertains to clinical intervention. The success of a healthcare organization in the other eight depends in large part on the training of their staff and how consistently they create a positive, authentic relationship with patients, the degree to which the organization’s systems are designed with the patient’s positive experience as their primary goal, and, in a broad sense, aesthetics. Here’s a sampling of Healthcare Transformation projects we have been involved in.

Cardinal Health

Product Overview Website

Instructional Design, Writing, Editing, Audio Sweetening, Web Design & Programming

CDC Employee Lifestyle Center

Centers for Disease Control

Employee Lifestyle Center project review, analysis and ongoing creative development with pre-visualization video.

Florida Hospital

Improving the Experience For Patients, Doctors & Nurses

Revolutionary new model of the patient experience as seen through the eyes of the patient.



Give an Hour

Nonprofit Organization Give an Hour™

Telly Award winning marketing tools for the National Awakening Campaign.

Healthcare Team Training

Healthcare organization focusing on patient safety

Website design and production.

InterGenetics, Inc

OncoVue® Breast Cancer Risk Test

Interactive Education in Genetic Testing.



Naval Hospital Jacksonville

Taking Command of the Patient Experience and Clinical Safety

Creation of Patient Service and Experience Standards.

NIIT Healthcare Technologies

Thompson Wesley Wolfe

Sales & marketing videos promoting new products.

Novant Health

Remarkable Patient Experience

Identify the elements and attributes of this Remarkable Patient Experience, create a foundation story, define and develop guidelines, and create training resources.



Perinatal eLearning Course

Ascension Health

Comprehensive program to train and support facilitators who run simulations as part of Perinatal Safety initiative.

StoryCare



Customized Innovation Program for Driving Sustainable Behavioral Change for Healthcare

TotalCare® eLearning

Hill Rom, Inc.

Award Winning eLearning courses to educate caregivers on the importance preventing complications related to immobility.



Walter Reed Army Medical Center

Reset of the Comprehensive Patient Pathway

Create, recommend and provide guidance, standards, process, and tools to effectively implement change within the organizational culture and to establish a warrior-family centered culture of care and service.